Frequently Asked Questions

Do you ship outside of the UK?

We don’t currently support worldwide shipping through our website, but please contact us about the specific piece you are interested in as we can work out piece-specific shipping. Contact us here

Can I get a picture without the frame?

Depending on the piece of work you want it may already come without a frame. If the piece is already framed and you wish to remove it, this can be done at an additional cost or you can source the frame removal yourself once purchased.

What is your returns policy?

Yes, you can return a product within 10 days of delivery. If you’re unhappy with your product get in touch with us here and let us know and we can issue a full refund once we have the product back at the studio.

Do you offer a framing service?

Yes. If the work you’re interested in isn’t already framed, we can have it framed by our local talented framer. All frames are hand-built in the UK.

Do you have a mailing list I can keep up to date on?

Yes. If you would like to stay up to date on the latest pieces and collections that Susannah is working on then you can sign up to her mailing list using the form below. Susannah is also a keen traveller and her Instagram account is regularly updated with her travels. You can find her on the links below or by searching @susannah_phillips_